Everything you might want to know



Before we tell your story, here are the answers to the questions we hear most often.

FAQ

We are not comfortable in front of the camera. Is that a problem?

Absolutely not. Most of our couples tell us they felt nervous at first. Our approach is natural and relaxed, we guide you when needed, while leaving space for genuine moments to happen.

Can we book photography and film separately?

Yes. Photography and film can be booked individually or combined into one complete experience. Our photo & film collections are designed to create a seamless storytelling approach, with our team working together to preserve every meaningful moment of your day.

Who will photograph and film our wedding?

Your story will always be captured by a member of The CLICK. team. Our photographers and filmmakers share the same style, equipment standards and creative vision to ensure a consistent experience.

Do we have to pose during the photoshoot?

Not at all. We believe the most beautiful images come from real emotions and authentic interactions. We give gentle directions to create natural moments without making you feel staged.

How can we book The CLICK. for our wedding?

If you love our style and have found the perfect collection for your wedding day, simply get in touch with us via email. We will send you our wedding contract, and your date will be officially reserved once the contract is signed and the 30% booking fee has been received.

Can we choose our photographer or filmmaker?

We always try to consider your wishes and preferences. Depending on availability, we will recommend the best team member for your wedding style and vision.

Do you travel for weddings?

Yes. We love destination weddings and travel throughout Europe and worldwide. Travel costs are calculated transparently and shared with you before booking.

What happens if it rains on our wedding day?

Rain is never a reason for bad photos. We embrace the atmosphere and create beautiful images in every weather condition. We always have a plan B and guide you through the process.

When will we receive our photos and film?

After your wedding, we carefully select and edit every image and film to create the final story of your day. You will receive a sneak peek selection of around 80 images within 7 days, followed by your complete online gallery within about 30 working days after your wedding. We will keep you updated throughout the entire process.

Can we add extra hours or upgrade our package later?

Yes. You can upgrade your package anytime before your wedding. Additional hours or team members can also be added depending on availability.

Do you help us with the timeline of our wedding day?

Absolutely. We are happy to support you with timeline guidance and recommendations based on our experience from hundreds of weddings. A well-planned day allows you to relax and fully enjoy every moment.

Can we split our booked coverage into separate time slots?

No. Your booked coverage is always continuous. For example, if your coverage begins at 10:00 AM and you have booked 10 hours, it will end at 8:00 PM.
If you would like us to stay longer, additional hours can be added before or during your wedding day, subject to availability.

Do you have a photo booth?

No, we currently do not offer our own photo booth. Our focus is on creating timeless wedding photography and films that capture the genuine emotions and meaningful moments of your day. If you would like to include a photo booth at your wedding.

Do you offer a consultation call before booking?

We currently do not offer classic consultation calls before booking. For us, our work speaks for itself — if you love our style and feel connected to our visual language, you are already on the right path.
Once your chosen collection fits your wishes and budget, we will discuss all important details with you in the weeks before your wedding.
Since we work as a team, the final photo and/or film team depends on factors such as availability, location and your chosen collection.
No matter who accompanies you — every team member represents the same quality, passion and The CLICK. style.

Do you have a question?

We are always happy to help. Feel free to call us during our office hours or send us an email anytime.
+43 660 640 7428 (Kira)
Office hours:
Monday: 8:30 AM – 4:30 PM
Tuesday – Thursday: 8:30 AM – 2:30 PM
Friday: 8:30 AM – 12:30 PM
Email: info@theclickwedding.com